Feedback without Criticism

This workshop focuses on the vital role that ongoing feedback can play in making organizations thrive. Together we explore what makes giving and receiving feedback challenging and how we can turn these experiences into opportunities for learning and effective functioning. Key to making feedback useful is combining an intention to contribute to a smooth working relationship towards a shared purpose with concrete skills that allow us to provide the necessary information. Specifically, we will learn to speak with clarity about the specific behaviors, provide understanding about why they matter, and offer concrete and doable steps to move closer to optimal functioning. 

Miki Kashtan, certified NVC trainer, is a founder of Bay Area Nonviolent Communication and the North America Leadership Program. She is inspired by the role of visionary leadership in shaping a livable future, and works toward that vision by sharing the principles and practices of Nonviolent Communication through mediation, meeting facilitation, coaching, consulting, and training for organizations and for committed individuals.